KMK Ticket Guide

 

Prices and types of tickets that must be validated

Ticket type
Zone Ticket fares [PLN]
Full fare Reduced1
20-minute I+II+III 4,00 2,00
60-minute or single trip I+II+III 6,00 3,00
90-minute I+II+III 8,00 4,00
24-hour I 17,00 8,50
I+II+III 22,00 11,00
48-hour I+II+III 35,00 17,50
72-hour I+II+III 50,00 25,00
7-day I 56,00 28,00
I+II+III 68,00 34,00
weekend family ticket2 I+II+III 25,00
single trip group ticket – up to 20 people I 50,00 25,00
I+II+III 60,00 30,00

1 Reduced fares apply only to eligible customers.
2 Weekend family ticket – valid only on Saturdays and Sundays, available for groups between 2 (1 parent and 1 child up to 16 years old) and 7 people (1 parent and 6 children up to 16 years old or 2 parents and 5 children up to 16 years old).

Ticket prices – full list

 

Where to buy?

  • at certain points of sale (e.g. shops, newsagents),
  • from stationary KKM ticket machines (in the Kraków City Card system) or in the MKA (Małopolska Agglomeration Card system),
  • using mobile applications: iMKA, mPay, moBiLET, SkyCash, jakdojade or zbiletem.pl,
  • at KMK Ticket Sales Points (PSB):
    • Podgórze SKA bus station, 6 Powstańców Wielkopolskich St.
      Mondays – Fridays from 9.00 a.m. to 5.00 p.m.
    • Dworzec Główny Wschód (Main Railway Station)
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.
    • 3/5 Podwale St.
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.
    • Krowodrza Górka tram and bus station – 8A Krowoderskich Zuchów St.
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.
    • 7 Centrum D (Nowa Huta)
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.
  • from ticket machines located in the vehicles, in cash or with a payment card, in accordance with the form of payment marked on the pictogram on the vehicle entrance door (sticker AUTOMAT BILETOWY with the appropriate pictogram):

Piktogram automatu z płatnością kartą i gotówką

 

Prices and types of season ticket

Ticket type Zone Ticket fare [PLN]
Full fare Reduced1
monthly personal ticket – 1 line I 80,00 40,00
monthly personal ticket – network I 148,00 74,00
II 79,00 39,50
III 37,00 18,50
I+II 158,00 79,00
II+III 96,00 48,00
I+II+III 179,00 89,50
monthly social assistance ticket – network, day lines I 30,00
I+II 50,00
I+II+III 70,00
monthly personal ticket for unemployed – network, day lines I 50,00
I+II 100,00
I+II+III 140,00

1 Reduced fares apply only to eligible customers.

Season ticket prices – full list

 

Types of season ticket

  • Resident monthly
  • General access monthly tickets valid in selected ticketing areas, entitling the holder to travel on day and night lines:
    • registered for 1 line (normal and reduced, Zone I only – a passenger using a season ticket for a specific communication line is entitled to travel along this line with vehicles of any other day and night lines, the route of which is common for the length of at least one inter-stop section and runs in the same direction. The joint route begins/ends at the stops of the same name, starting (or ending) the joint section,
    • registered network tickets (normal, special and reduced price) for all day and night lines,
  • Social assistance ticket – monthly registered ticket entitling the holder to multiple journeys in ticket zone I; I and II or I and II and III on all daily lines. Persons whose income is equal to or lower than the income threshold for granting benefits from social assistance are entitled to purchase the ticket.
  • Activation ticket for the unemployed – monthly registered ticket entitling the holder to multiple journeys in ticket zone I; I and II or I and II and III on all daily lines. The purchase and use of the ticket is permitted for to persons who have a valid (issued not earlier than 3 months before the date of the ticket inspection) certificate, issued by the Employment Office appropriate for the place of residence, confirming that the person is currently registered as unemployed. The starting date of the ticket to be purchased may not be later than the expiry date of the certificate.

 

Where to buy?

  • from stationary KKM ticket machines (in the Kraków City Card system) or in the MKA (Małopolska Agglomeration Card system),
  • via Internet – with the requirement of activation in the MKA machine or without activation in the KKM machine
  • using mobile applications: iMKA, mKK and mKKM,
  • at the MKA Customer Service Office,
  • at KMK Ticket Sales Points (PSB):
    • Podgórze SKA bus station, 6 Powstańców Wielkopolskich St.
      Mondays – Fridays from 9.00 a.m. to 5.00 p.m.
    • Dworzec Główny Wschód (Main Railway Station)
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.
    • 3/5 Podwale St.
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.
    • Krowodrza Górka tram and bus station – 8A Krowoderskich Zuchów St.
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.
    • 7 Centrum D  (Nowa Huta)
      Mondays – Fridays from 11.00 a.m. to 7.00 p.m.

 

How do I obtain a Kraków City Card (KKM)?

The Krakow City Card is a personal electronic medium for a season ticket. To become a user of the KKM system and purchase a season ticket for the first time, while simultaneously receiving a free KKM card, visit one of the KMK Ticket Sales Points and there:

  • fill in the appropriate application (also available below for download),
  • present a document confirming identity,
  • submit a photo.

When your personal data change to the extent that they also need to be changed on the KKM card, you should go to any Ticket Sales Point to update it. In the event that the KKM card is lost or damaged due to the user’s fault, go to any Ticket Sales Point in order to receive a duplicate card along with the recently purchased valid season ticket. The cost of issuing a duplicate card is 8 PLN.

 

How do I obtain the Małopolska Agglomeration Card (MKA)?

The Małopolska Agglomeration Card is a personal electronic medium for a season ticket. To become a user of the MKA system, you should go to one of the MKA Customer Service Offices (BOK MKA) with a document confirming your identity (and additionally a photo) in order to collect a personalized MKA card (issued free of charge), on which the first season ticket will be registered. It is also possible to order the card through the MKA website and then collect it in person at BOK MKA or choose the option of postal delivery.

 

Complaints

Complaints regarding the distribution of KMK tickets in the Kraków City Card system can be made by phone on 12 19 150 (phone number open 24 hours a day; call charge is based on the local operator’s rate) or sent to e-mail: reklamacje@kkm.krakow.pl

Complaints regarding the distribution of KMK tickets in the Małopolska Agglomeration Card system can be sent to the following e-mail address: reklamacje@mka.malopolska.pl

 

Free travel on Public Transport in Kraków

Eligible persons

Basis of entitlement/document confirming eligibility1

Children from birth until 30 September of the year in which they turn 7

A declaration by the parent or guardian
or an official document from the child or parents (guardians) allowing the age of the child to be determined

Pupils of primary schools conducted in the area of intercommunal integration2, in the period from 1 September to 30 June

Valid school ID card for a pupil of a primary school located in an inter-municipal integration area*2

* issued according to the model specified by the minister responsible for education and upbringing

Children and adolescents participating in the programme entitled Kraków Family Card 3+

Kraków Family Card in the form of a personalised smart card with a free travel ticket record

Children from families with many children, i.e. families in which parents have at least three dependent children (including children in foster care) aged up to 18 years of age, or up to 24 years of age in the case of a child continuing education, or without age limit in the case of a child with certified significant disability, permanently residing in the area covered by intercommunal integration*

* Eligibility covers children and adolescents in education up to the age of 24

A free travel registered ticket, issued on a smart card medium, for a period of 1 year

(entitlement is valid until the end of the validity of the ticket issued)

Pupils of family orphanages and family-type educational-care centres, together with the persons in charge and their children

and pupils of foster care institutions

and children from large professional foster families

permanently residing in an inter-municipal integration area

A free travel registered ticket, issued on a personalised smart card, for a period of 1 year

Children with disabilities and other members of families covered by the Kraków for “N” Family programme as well as children with disabilities placed in care and educational institutions benefiting from this programme and their guardians

Kraków Card for Families with a Disabled Child in the form of a personalised identification card

Children up to the age of 18 with disabilities due to: hearing disorders

or mental retardation,

or visual impairment,

or musculoskeletal disorders,

or neurological conditions

with a guardian accompanying them on the vehicle

Disabled person’s ID card or certificate, indicating one of the disability cause symbols:

  • “03-L”, “L”, “§26(1)(i)” together with a medical certificate confirming the hearing impairment
  • “01-U”, “U”, “§26(1)(c)”
  • “04-O”, “O”, “§26(1)(h)”
  • “05-R”, “R”, “§26(1)(a)”
  • “10-N”, “N”, “§26(1)(a)”

Pupils with special educational needs attending primary, secondary and post-primary schools with a guardian who travels:

  • with the eligible person, to pick up the eligible person or to take the eligible person
  • only on the route: from the place of residence of the eligible person to the educational institution or other special institution (educational institution, therapy centre, health care facility, etc.) attended by the eligible person and back (this right is limited to the shortest route)

For the eligible person: a valid school ID card, issued to pupils with an identified need for special education due to a disability

 

For the guardian: a certificate issued by the establishment attended by the eligible pupil stating the name and address of the establishment and the address of residence of the eligible pupil 

Disabled persons with a certificate of: a severe disability

or total incapacity for work and incapacity for self-support

or incapacity for self-support

or a first disability group

with a guardian accompanying them on the vehicle

Disabled person’s ID card or certificate, specifying severe disability

or a certificate stating total incapacity for work and incapacity for self-support or incapacity for self-support

or a first disability group certificate

with a document enabling the identity of the eligible person to be confirmed

Persons with visual impairment with a guide accompanying them on the vehicle

Disabled person’s card or certificate, indicating a moderate degree of disability and including one of the disability cause symbols:

“04-O”, “O”, “§26(1)(h)”

or identity card of the Polish Association of the Blind

with a document confirming the identity of the eligible person

Disabled persons with lower limb musculoskeletal disorders: a moderate level of disability

or total incapacity for work

or a second disability group

Disability certificate or certificate indicating a moderate degree of disability, with one of the disability cause symbols: “05-R”, “R”, “§26(1)(a)”, “N”, “10-N”

or a declaration of total incapacity for work

or a second disability group certificate

together with a medical certificate indicating a disability of the lower limb musculoskeletal system and a document confirming the identity of the eligible person

People with a mental disability with a recognised moderate level of disability3

Disability certificate or certificate indicating a moderate degree of disability, with one of the disability cause symbols: “01-U”, “U”, “§26(1)(c)” with a document confirming the identity of the eligible person

Persons over 70 years of age

A document with a photograph confirming the age and identity of the eligible person

People who have donated free of charge:

  • at least 18 litres of whole blood or an equivalent volume of other blood components – men,
  • at least 15 litres of whole blood or an equivalent volume of other blood components – women

Pass confirming the award of the badge “Distinguished Voluntary Blood Donor” for donating 15/18 litres of blood

or a card of the Voluntary Blood Donor with an appropriate entry, certified by the stamp of the Blood Donor Centre

together with a document confirming identification of the eligible person

Persons who are disadvantaged due to wartime and post-war repression3

ID card of a victim of repression*

* issued by the pension authority, with an entry of a current certificate of total or partial incapacity for work, or total incapacity for work and incapacity for self-support

or a certificate of eligibility for veterans and persons subject to repression**

** issued by the Office for Veterans and Persons Subject to Repression

with a document confirming the identity of the eligible person

Anti-communist opposition activists and persons repressed for political reasons

Legitimacy of anti-communist opposition activist or person repressed for political reasons*

* issued by the Office for Veterans and Repressed Persons

Polish citizens who were victims of the Third Reich and who are ordinary members of the Association of Poles who were victims of the Third Reich

Pass of the Association of Poles Damaged by the Third Reich with a document confirming the identity of the eligible person

Persons authorized to:

  • check transport documents on KMK vehicles
  • or check the quality of service on KMK vehicles

during the performance of their duties

Named badge confirming authority to: check transport documents on KMK vehicles or to check the quality of service on KMK vehicles

Employees of Miejskie Przedsiębiorstwo Komunikacyjne S.A. in Kraków

MPK S.A. employee card

Non-uniformed police officers carrying out operational activities in KMK vehicles

A free travel ticket on a smart card medium

Passengers using KMK on the European Car Free Day, i.e. 22 September each year

Persons with Disabled Veteran status

Injured veteran’s ID card*

* issued by the Ministry of Interior and Administration or the Ministry of National Defence

Distinguished Transplant Donors3

Pass acknowledging award of the “Distinguished Transplant Donor” badge with a document confirming the identity of the eligible person

1 Disabled persons are entitled to free travel only if their disability has been established by a competent institution or public authority.

2  Free travel entitlement is granted to pupils of primary schools run in the area of municipalities which, in the relevant inter-municipal agreement with the Municipality of Krakow, set out the detailed conditions for covering the costs of this measure.

3  Persons with the entitlement to free travel may, after documenting their entitlement, obtain a personal free travel ticket, saved on a medium in the form of a personalised electronic card, for a period consistent with the validity of the documents confirming the entitlement. In cases where the entitlement for a guardian/guide (except for students with special educational needs) is also included, the free travel ticket contains a special endorsement confirming the entitlement of the guardian/guide. 

 

Discounted fares on Public Transport in Kraków

Eligible persons

Basis of entitlement/document confirming eligibility1

Children and adolescents from 1 October of the calendar year in which they turn 7 until they reach the age of 16*2

* does not apply to pupils of primary schools conducted in the area of intercommunal integration2, in the period from 1 September to 30 June – entitled to free travel

Document with photograph and date of birth

Adolescents after completing 16 years of age, studying in public or non-public schools with the privileges of public schools, included in the Polish educational system*2

* no later than until completing 24 years of age

A valid school ID card*

* issued in accordance with the model specified by the minister responsible for national education or culture

Participants of third-cycle studies and doctoral schools

A valid doctoral student ID card

* issued according to the specimen provided by the minister responsible for higher education

Pupils and students of foreign schools, up to the age of 26

Valid named card: ISIC (International Student Identity Card)

Disabled persons with a certificate of: a moderate level of disability

or total incapacity for work

or a second disability group

 

Disability certificate or certificate indicating a moderate level of disability

or a declaration of total incapacity for work l

or a second disability group certificate

with a document confirming the identity of the eligible person

Hearing impaired persons

Disabled person’s ID card with certificate of light disability, indicating the cause of disability: “03-L”

or a card issued by the Polish Association of the Deaf with the entry, or a card issued by the Polish Association of the Deaf with the entry “hearing disability”

Pensioners up to 70 years of age

A document confirming the pensioner’s status

or a final decision awarding pension benefits, together

with a document confirming the identity of the eligible person

Deserved Voluntary Blood Donors, 2nd degree, holders of the Kraków Card status4

The “Distinguished Voluntary Blood Donor” card issued by the Polish Red Cross and the status of Karta Krakowska

1  A disabled person or a pensioner is entitled to discounted fares only if the disability or the pension entitlement has been recognised by the competent institution or public authority.

2 Persons entitled to concessionary journeys, using a personal monthly season ticket, who turn 16 or 24 years of age during the ticket validity period, until the end of the ticket validity period.

3  Free travel entitlement is granted to pupils of primary schools run in the area of municipalities which, in the relevant inter-municipal agreement with the Municipality of Krakow, set out the detailed conditions for covering the costs of this measure.

4 The entitlement to discounted fares on day and night lines applies only to season tickets.

 

Rights under generally applicable laws

Free travel

MPs and senators

MP or Senator card*
* in conjunction with Articles 43(1) and 45(1) and (3) of the Act of 9 May 1996 on the performance of the mandate of deputy or senator (i.e. Journal of Laws of 2018, item 1799)

War invalids and military invalids and guides for war invalids classified in the first disability group

War (military) invalid’s book*

* issued by a pension authority in accordance with the model specified in the Order of the Minister of Social Policy of 23 June 2004 on the mode of issue and cancellation of war (military) invalid’s book, documents required for its issue and a specimen of war (military) invalid’ issued by a pension authority in accordance with the model specified in the Order of the Minister of Social Policy of 23 June 2004 on the mode of issue and cancellation of war (military) invalid’s book, documents required for its issue and a specimen of war (military) invalid’s book (Journal of Laws of 2004. No. 158, item 1653), in connection with art. 16, sections 1 and 2 of the Act of 29 May 1974 on provision for war and military invalids and their families (i.e. Journal of Laws of 2020, item 1790 as amended)

Blind civilian victims of warfare and their guides

Pass for a blind civilian victim of warfare*

* issued by the pension authority in accordance with the formula set out in the Ordinance of the Minister of Labour and Social Policy of 1 February 2007 on the ID card of blind civilian victims of war activities (Journal of Laws of 2007, No. 24, item 153), in conjunction with Article 10(1)(1), (3)(1) and Article 11 of the Act of 16 November 2006 on monetary benefits and entitlements to which blind civilian victims of war activities are entitled (i.e. Journal of Laws of 2020, item 684 as amended)

Travel with a 50% discount

Veterans or persons engaged in activities equivalent to veterans’ activities and certain persons who are victims of wartime and post-war repression

ID card of a victim of repression*

* with an entry stating total or partial incapacity for work or total incapacity for work and incapacity for self-support

or a certificate issued by the Office for War Veterans and Victims of Repression**

** with an entry stating the allowances to which they are entitled in connection with Article 20(1) of the Act of 24 January 1991 on War Veterans and Certain Victims of War and Post-War Repression (i.e. Journal of Laws of 2020, item 517 as amended)

Bachelor, engineering or master students

Valid student ID card*

* according to the model specified in the Regulation of the Minister of Science and Higher Education of 27 September 2018 on studies (i.e. Journal of Laws of 2021, item 661) in connection with Article 105 of the Act of 20 July 2018 the Law on Higher Education and Science (i.e. Journal of Laws of 2021, item 478 as amended)

Disabled veterans defined in accordance with the law

Disabled veteran’s pass*

* in accordance with the model specified in the Ordinance of the Minister of National Defence of 16 February 2012 on the type of veteran and injured veteran ID cards and the procedure for issuing, exchanging or returning them (Journal of Laws of 2012, item 229), in connection with Article 30 of the Act of 19 August 2011 on veterans of activities outside the state borders (Journal of Laws of 2020, item 2055)