Information on the processing of personal data in relation to the personal data of persons using Passenger Service Points located at 1 Wielopole St., 3/5 Podwale St. and 7 Centrum D Estate obtained as part of video monitoring

Bearing in mind the provisions of Article 13 (1) and (2) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as “GDPR”, we set out below the information and rules for processing your personal data.

  1. The Data Controller, i.e. the entity which decides how your personal data will be used, is the Public Transport Authority in Kraków (hereinafter referred to as: ZTP) with its registered office at 1 Wielopole St., 31-072 Kraków, phone number: 12 616 86 00, e-mail address: [email protected], Electronic Mail Box address: /ZTPK/SkrytkaESP.
  2. In all matters concerning the processing of personal data by ZTP, you can contact the Data Protection Officer appointed for this purpose, e-mail address: [email protected], by letter to the address of the ZTP headquarters indicated above or in person at the ZTP headquarters.
  3. Your personal data may be processed in order to ensure the safety of employees, consider complaints, conduct correspondence on the functioning of public transport in Kraków, protect Data Controller property, public property
    and property of people using the premises, as well as optimization of the functioning of the Point.
  4. In terms of video monitoring, data are recorded on storage media with the use of cameras installed on the premises. The Data Controller defined and implemented the conditions and technical requirements at the stage of their recording, archiving recordings on storage media, as well as sharing them.
  5. Using video monitoring the Data Controller process the following scope of personal data:
    • image;
    • health (if applicable).
  6. You have the right of access to the content of your data and the right to rectify or complete them, request their erasure or restrict their processing, in the cases provided for by law.
  7. In order to exercise the rights mentioned above, you should address your request to the following e-mail address: [email protected], in writing to the address of ZTP’s registered office, via the Electronic Mail Box: /ZTPK/SkrytkaESP or submit it in person at the ZTP headquarters. Before we can exercise your rights, we will need to confirm your identity in a manner individually tailored to the request.
  8. If you consider that the processing of your personal data by ZTP violates the provisions of the GDPR, you have the right to lodge a complaint with the President of the Office for Personal Data Protection, 1A Moniuszki St., 00-014 Warsaw.
  9. The recipients of your personal data are or may be entities, in particular:
    • servicing equipment through which personal data are processed;
    • providing and maintaining software used for the processing of data;
    • providing advisory and control services commissioned by Data Controller (e.g. auditing companies, certifying companies);
    • those processing data for the purpose of legal representation, e.g. law firms.
  10. Your data may also be made available to public authorities or entities entitled to obtain data on the basis of applicable law, e.g. courts, law enforcement agencies or state institutions, when they make a request, based on an appropriate legal basis.
  11. Your personal data will not be transferred to countries outside the European Economic Area and will not be transferred to international organisations.
  12. ZTP will not use automated decision-making, including profiling, against you.
  13. Your personal data recorded with the help of video monitoring are stored for 14 to 90 days. A purpose-driven entitlement allows data to be collected by:
    • 90 days, while technical limitations for some of the recording devices limit this time to 14 days, which implies an administrative priority requirement during the operation of these devices, or
    • until the completion of activities related to recorded events of which the the person using the premises or third party is a participant, or
    • if the recording constitutes evidence in court or administrative proceedings, then the data will be stored until the final conclusion of these proceedings.