Contact

Zarząd Transportu Publicznego w Krakowie (Public Transport Authority in Kraków)
1 Wielopole St. 31-072 Kraków (entrance from Starowiślna St.)
NIP number 6783176817, REGON number 381750668

Contact numbers
+48 12 616 86 69 (24/7 helpline)
+48 12 616 86 00 (customer service point)
+48 12 616 86 01 (office)
+48 12 616 86 02 (office)

E-mail address
[email protected]

Electronic Delivery Address
AE:PL-18104-97929-BTHJB-21

Electronic Mail Box (ESP) address
/ZTPK/SkrytkaESP

Customer service
Monday–Friday, from 8.30 a.m. to 2.30 p.m.

The director of the ZTP accepts parties in matters of complaints and requests concerning the activities of the ZTP on Thursdays from 10.30 a.m. to 12. 00 p.m.*
* only after prior reservation and confirmation of the appointment by contacting the ZTP secretariat: [email protected]